Our closing on May 10th was an exciting day for us. Working with the Marini Team has been a most pleasant, fulfilling and rewarding experience. We wish to acknowledge and thank everyone that truly make it all happen. Make dreams come true....Thank you for being at the helm and steering Robert Marini Builders on a true and straight course. We wish you as good an experience as we have had with your new endeavors. With Warm Regards, Mr. & Mrs. William S. - Lake Ridge
Besides the finished product, you are the “other” reason why we enjoyed building our new home with Robert Marini Builders. Your warm smile, accommodating personality, meticulous attention to detail, and excellent customer service has led to an overall enjoyable experience. You have gone above and beyond in answering our inquires and responding to our requests.
Indeed, if we ever needed to build another home, it will definitely be with you and Robert Marini Builders. Our thanks and appreciation to the rest of the excellent team Bob M., Jim C., Monika, John L, Noreen W., and Phil C.
We were extremley impressed with the quality and demeanor of you entire staff. You must be a terrific man to work for and with. Thank you all for making this a positive experience.
We wanted to more formally thank everyone at Marini for your help, kindness, understanding and general expertise during this home buying process. We had initially approached several other area home builders when our search began, only to be met with frustration after frustration over being unable to obtain the information we wanted and needed to make an informed decision. Even the best of your competitors failed to supply us with what we needed (such as basic lists of options and costs). Meeting up with Sue Dawkins was like a lightening bolt. Here was all the information we had been asking for, supplied virtually immediately, all highly organized and manageable. We were immediately impressed. This positive experience continued as we met others from Marini and learned about how the whole process worked.
Nine months later we continue to be impressed by everyone's obvious competence and an evident feeling of truly caring about what you do. We especially want to thank Sue Dawkins, Ron Pettograsso, and Jon Lavender with whom we had the most contact. (We are sure that there are many other whom we did not meet who are just as deserving of praise). We also loved your home designs (we looked at many dozens of plans and yours were clearly the best). We appreciated the way that the plans, options, and costs were presented in full detail, up front, with no guess work or attempts to "hide" any of the details. You treated us with respect and you have earned ours.
Again, thank you all.
I have been in the business for 40 years as a broker/owner. I have seen them come and go and your operation is the best I have seen. This is the first Marini home I have sold and hope to sell another in the not too far future! My clients and I had looked at MANY homes for over a year and settled on building with you people. From Susan Dawkins at the beginning to Phillip Caponera at the closing, it went smooth. The finished product was in excellent condition thru out. It was a nice situation working with all involved, especially in the world we live in today!! Thank you for doing such a great job for my customers.
Marini customer service is A+
You've been so patient with us and that means a lot, Liz.
When we complete the Marini customer survey, we'll be giving you high marks.
"Clearly exceeded expectations"
Hello, I just wanted to send you a quick email to let you know about my recent experience with Marini Homes
My clients are purchasing in Lake Ridge.
This is their second time building a home and it has been a great experience working with your company. From meeting with Liz and Monika in the design studio, to walking through their completed home last week.
Everyone was very kind and informative.
Their first build did not go as smoothly and had continuous communication issues with their last builder.
The walk through last week definitely gave them a peace of mind when we realized your company has a whole system in place, to follow up with them over the next few months / year if any issues should arise.
It was a pleasure buying a home with your company,
Liz was always quick to respond to their needs, and it really helped the process and timeline.
I look forward to bringing future clients to your communities!
Excellent product and service on all levels! Thank you for making our dream a reality. We look forward to many years in our home.
Our experience so far with Marini Homes has been exceptional. We look forward to continued outstanding relationships as we complete our home and settle into our new community