To submit a warranty claim, please log into Site One below with the credentials that you were provided at your closing or mail your request to Warranty Department, 624 New Loudon Road, Latham, NY 12110 to submit a request for service on your home.
Marini Homes is committed to customer satisfaction. All of us at Marini Homes are honored that you are a member of the Marini family of homeowners. We work hard to make every home and home building experience special. Our NEW 2-5-10 year transferrable warranty is one of the best in the business and backed up by a dedicated team that is ready to assist you. Marini Built Quality is an Included feature in all of our homes and all of our communities.
This is only a brief summary. Please refer to your Warranty Booklet for complete details.
Structural Defect is (i) actual physical damage (ii) to only the following designated load-bearing elements of the Home (iii) caused by failure of such load-bearing elements, which affect their load-bearing function (iv) to the extent that the Home becomes unsafe or unsanitary. The following elements, if load-bearing, constitute the designated elements. 1. foundation systems and footings; 2. beams; 3. girders; 4. lintels; 5. columns; 6.walls and partitions; 7. floor systems; and 8. roof framing systems. All four (4) parts of the definition must be satisfied in order for a condition to qualify as a Structural Defect. The definition is substantially the same as that contained in regulations of the U.S. Department of Housing and Urban Development. This is designed to be coverage for only catastrophic failure of load-bearing elements of the Home.Emergency Request
In event of emergency:
During business hours: Monday-Friday 8am-4:30pm call 518-869-1200
Outside of business hours: Please refer to your homeowner's manual for contact information